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June 2015

6 steps to better service
You know customer service is essential to your operation; still, you might be surprised by just how important it is to customers
Safeguard your savings
As the economic recovery inches forward, investor assets are being replenished. You’ve earned that money; here’s how to keep it
GAMA 2015 highlights
A few of the games and accessories that captured our attention
Industry Notes – Games: A force to be reckoned with
Publishers and proprietors having a ball as business booms
Horizon Hobby specifies MAP for selected Athearn products
Effective May 22, Horizon Hobby began specifying Minimum Advertised Price (MAP) for selected Athearn products. Horizon says the policy will generally apply to all Athearn Genesis products as well as ...
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Revell signs license with Chip Foose
On May 26, Revell announced a three-year licensing agreement with custom car designer Chip Foose. Under terms of the deal, Revell will produce six new model car kits of Foose designs. Two of the seri...
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Traxxas settles patent disputes
Taking care of business in ongoing fashion, Traxxas has recently reached settlements in two cases involving its patents. In April, Traxxas, the R/C car manufacturer based in McKinney, Texas, announce...
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Chilly spring for retail sales
After a slow first quarter, hopes for a second-quarter comeback dimmed as households held back on automobile and other big-ticket purchases. A weaker-than-expected retail sales report from the Commerc...
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Passport Games partners with Pegasus Spiele
Based near Seattle in Auburn, Wash., Passport Games has been expanding in 2015 through several distribution deals for its English-edition games. In a recent move, Passport announced a new alliance wi...
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Korber Models acquires Pecos River scale model structures
Korber Models, makers of scale model structures and detail parts in HO and O scale, has acquired the Pecos River structure product line including all O scale MRS and TT structure tooling as well as ex...
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Digital influence rises at retail
A study by Deloitte Digital predicts that digital interactions will influence 64 cents of every dollar spent in retail stores by the end of 2015. Deloitte Digital defines “digital influence&rdq...
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Import volume recovering at U.S. ports
According to the monthly Global Tracker Report released May 8 by the National Retail Federation and Hackett Associates, import cargo volume at major U.S. retail container ports is returning to normal ...
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American Mensa’s smart picks for games
American Mensa -- part of an international society for applicants who score in the top two percent on standardized IQ tests -- has awarded five games its title of "Mensa Select."   The games sel...
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10
Dewey Broberg remembered at NRHSA
In an informal ceremony at the welcome reception for the National Retail Hobby Stores Association’s Table Top Expo 2015, the late Dewey Broberg was commemorated with a plaque recognizing his las...
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Model Retailer covers the business of hobbies, from financial and shop management issues to industry trends and the latest in product releases. We provide hobby-shop owners and managers the tools and information they need to be successful retailers.

7MR
How to Build Realistic Scenery
This special issue gives proven techniques you can trust to make scenery as realistic as possible.
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12479
Basic Trackwork for Model Railroaders, 2nd Edition

This is the one-source guide modelers need to learn to install trackwork properly for smooth operation in any scale.
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Historic Trains Today
Explore the history and heritage of railroading with Historic Trains Today.
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12476
Building Dioramas
Acclaimed modeler Chris Mrosko explains how to build dioramas that showcase models and create dramatic scenes, as well as offering expert modeling tips.
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