Business Articles

How do you rate? 10 traits of a 5-star hobby retailer

A business coach and strategist tells what it takes to be the best
By Tom Shay
Published: March 14, 2014
When you book a reservation for a hotel or restaurant, you likely look online to see how the business is rated. With rankings from one to five stars and multiple customer reviews, you quickly get an idea of what to expect if you do business there.

What if there were a rating system for hobby stores? And what if the rankings were based not only on customer experience but also on the owner, as well as on how well the business was managed?

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