Business Articles

Providing sales incentives

Why it’s worthwhile for hobby retailers to reward employees for sales goals, and how to best create such a sales-incentive program
By Nick Bullock
Published: May 14, 2013
HobbyForce in Ontario, Ohio, had struggled with the idea of a sales commission in the past. Any attempt at the concept would usually flounder because a few of the store’s employees would inevitably become stuck in the service department helping with repairs instead of on the sales floor making commission, says manager Noel Bays. In addition, any sort of reward system based on ranking employees by their total sales was unfair to part-timers, who only worked two or three days a week, he says.

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