Better Retailing - Right product, right now
Groups of dealers across the country discover the many benefits of 'sharing' products with their fellow hobby stores
June 14, 2012
Occasionally, Fred Hill, owner of Allied Model Trains in Culver City, Calif., doesn’t have a product for which a customer is searching.
There was a time, many years ago, when he would have simply apologized and that customer would have left disappointed.
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