Business Articles

Better Retailing - Right product, right now

Groups of dealers across the country discover the many benefits of 'sharing' products with their fellow hobby stores

By Nick Bullock
Published: June 14, 2012

Occasionally, Fred Hill, owner of Allied Model Trains in Culver City, Calif., doesn’t have a product for which a customer is searching.

There was a time, many years ago, when he would have simply apologized and that customer would have left disappointed.

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