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ExactRail to discontinue dealer network

Published: April 3, 2012
ExactRail has announced it will no longer offer a dealer discount and will discontinue its dealer network as of May 1. Hobby stores can continue to purchase ExactRail products from at the standard consumer price.

ExactRail said in an email that the “cost of production increased considerably during the last two years” and that the company “absorbed most of these increases through our margins, however, this is not a supportable model for our business.” By serving customers directly, the company hopes to maintain lower prices.

Dealers will continue to receive a discount through the month of April, however, all outstanding credit balances need to be paid before ExactRail will ship any new orders, and all new dealer orders placed must be paid for by credit card or by sending in a check before orders will ship.

For more information, call the ExactRail Feedback Line at (801) 900-3424 or email