Business Articles

Finding and training a good manager takes time, money and persistence;
here are some suggestions to make this all-important process a little easier

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By Eliana Osborn
Published: June 14, 2016
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While the focus at iHobby expo was on consumers, we found new products to interest retailers; here are a few of our favorites.

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By Elizabeth Nash
Published: May 11, 2016
Ways to stay current, rethink your business and keep shoppers happy


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By Georganne Bender, Rich Kizer
Published: May 1, 2016
A Maine model-ship company and retail store continues its long, storied history
By Debbie Swanson
Published: April 14, 2016
When customers leave a bad online review, attention and diplomacy are keys to a positive outcome; here are smart ways to mend your fences
By Eliana Osborn
Published: April 14, 2016
When bad things happen to a good business, there are steps you can take to get back on track­—but you must be prepared before the crisis occurs
By Phillip M Perry
Published: April 14, 2016

Even if your store’s sales have plateaued, these ideas will help boost your customer base, popularity and bottom line
By William J. Lynott
Published: April 14, 2016
Untangling yourself from unnecessary chores and time-wasting tasks means better profits, happier customers and a less-stressed store owner
By William J. Lynott
Published: March 14, 2016
You don’t have to wait for conditions to change before you can be happy at work; instead, solve those problems with a change in mindset and mood
By Phillip M Perry
Published: March 14, 2016
Collectible card games offer an easy way to build your customer base
By Debbie Swanson
Published: March 14, 2016
Recent changes in U.S. tax rules affect how retailers handle inventory-related costs; here’s a primer on the best ways to keep those costs manageable
By Mark E. Battersby
Published: March 14, 2016