Business Articles

Difficult customer situations are inevitable, but bad endings are not; here are tips for turning problems into win-win solutions
By Eliana Osborn
Published: July 14, 2015
You can save money by shopping around for merchant credit card accounts — but be sure you’re making good comparisons
By Phillip M Perry
Published: July 14, 2015
With customers searching online, and so many channels available to you, there are lots of ways for you to promote your business
By Debbie Swanson
Published: July 14, 2015
Mom and pop’s business may be long-standing, but it won’t stand long if you don’t treat non-related staff equally and professionally
By Phillip M Perry
Published: June 15, 2015
Manufacturers don’t tout product premieres as they used to at trade shows, but we found a few up-and-comers in Las Vegas
By Mark Hembree
Published: June 15, 2015
Can we get young people into model railroading? Manufacturers will never know if they don’t market to them by phone.
By John Cubbin
Published: June 15, 2015
Not all debt is bad. Managed wisely, borrowed funds can be a useful tool for any business. But with debt comes risk.
By Mark E. Battersby
Published: June 15, 2015
As the economic recovery inches forward, investor assets are being replenished. You’ve earned that money; here’s how to keep it
By William J. Lynott
Published: May 14, 2015
You know customer service is essential to your operation; still, you might be surprised by just how important it is to customers
By Lauren Carter
Published: May 14, 2015
Publishers and proprietors having a ball as business booms
By Tim Kidwell
Published: May 14, 2015
A few of the games and accessories that captured our attention
By Tim Kidwell
Published: May 14, 2015

Drone popularity is outpacing the ability to regulate commercial use; a February draft of FAA rules doesn’t address hobby use


By Arthur Holland Michel, Dan Gettinger
Published: April 14, 2015

The Affordable Care Act brings complexities—and opportunities, many little known, that offer good options for small businesses

By Phillip M Perry
Published: April 14, 2015

Manage this powerful mobile app to help your business get the best results from customer reviews, whether good or bad

By Pamela Thompson
Published: April 14, 2015

Sell online without a website and for free; a retailer shares advice


By Mark Hembree
Published: April 14, 2015
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